Terms of Service

Effective date: 31 July 2026

Plain-language summary: Quik.mn is a link-management platform. You keep ownership of what you create, and you are responsible for it and for the destinations you link to. Links have designed lifetimes and expire by design. There is a free tier and paid plans; payments are currently recorded manually and are non-refundable except where the law says otherwise. We may suspend or remove anything that breaks these Terms. Our liability is limited, and disputes are resolved in Mongolia or by individual arbitration, depending on your account region. This summary is for convenience only; the full Terms below are what binds you.

1. Acceptance and eligibility

These Terms of Service (the "Terms") are a binding contract between you and the Quik contracting entity identified in Section 2. By accessing or using any part of the Service — including creating a short link without an account, visiting a page hosted on the Service, or calling the API — you accept these Terms. If you do not accept them, do not use the Service.

To use the Service you must:

• be at least 16 years old, or at least 13 years old with the verified consent of a parent or legal guardian where the law that applies to you permits use at that age;
• have the legal capacity to enter into a contract;
• not be a person or entity barred from receiving services under applicable sanctions, embargo or export-control lists, and not be located in a territory subject to a comprehensive embargo that applies to us.

Your age and capacity are contractual representations that you make to us. We do not verify age. If you use the Service on behalf of a company or other organisation, you represent that you are authorised to bind it, and "you" includes that organisation.

2. Who you are contracting with

The Service is operated under a two-region structure. Your commercial region is determined from your approximate location (geolocation) at the time you sign up, is recorded on your account, and can be changed only by us. Your region determines the entity you contract with, the currency you are charged in, and the forum for disputes (Section 23). Your region does not determine the language of the user interface.

• Region MN: if your account region is Mongolia, your contract is with Заалт ЭйАй ХХК (Zaalt AI LLC), a company organised in Mongolia. Prices are in Mongolian tögrög (MNT ₮).
• Region Global: for all other account regions, your contract is with QuikMN LLC. Prices are in US dollars (USD $).

"Quik", "we", "us" and "our" mean the entity applicable to your account. You may request the registered address of your contracting entity through /contact. If you believe your region was determined incorrectly, contact us; we may correct it at our discretion.

3. Definitions

• "Service" means the Quik.mn platform, including the websites at quik.mn, app.quik.mn and admin.quik.mn, all product surfaces listed in Section 5, the public tools, the API, and related software and documentation.
• "Account" means a registered user account on the Service.
• "Content" means anything you create, upload, configure or store on the Service, including destination URLs, slugs, page text, images, form definitions, menus, countdowns, signatures and settings.
• "Link" means a short link created on the Service, including its slug (the short identifier) and its configuration.
• "Destination" means the external URL or resource to which a Link redirects or refers.
• "End Visitor" means any person who clicks a Link, scans a QR code, opens an email containing Service content, or views a page hosted on the Service, other than the person who created it.
• "Customer Data" means personal data of third parties that you collect through the Service, in particular through Quik Forms.
• "Output" means material generated by the Service from your Content, such as QR code images, countdown images, analytics reports and CSV exports.

4. Account and security

• You must provide accurate registration details and keep them up to date.
• You are solely responsible for your credentials and for everything done under your Account, whether or not you authorised it. Treat API keys and webhook secrets as confidential credentials.
• Two-factor authentication (TOTP) is available; we recommend enabling it.
• You must notify us without undue delay via /contact if you suspect your Account or credentials have been compromised.
• Accounts are personal: one human being per Account. You may not share, sell, rent, transfer or resell an Account or access to it.

5. The Service and its components

The Service currently includes: short links (with optional custom alias, per-link password, expiry, scheduled start, maximum-click limits, cloaking, interstitial preview pages, 301/302 redirect choice, UTM parameters, device targeting and A/B rotation); QR codes with styling and PNG/SVG export; Quik Email Counter (a live countdown image embedded in email); Quik Countdown pages; Quik Bio (link-in-bio pages); Menu QR (digital menus); Quik Forms (lead-capture forms); email signatures; webhooks; the REST API v1; bulk import (CSV or paste); tags; notifications; analytics with CSV export; and free public tools (QR generator, UTM builder, link checker, signature generator). Bio, Countdown, Menu and Form pages, and the interstitial, expired-link and password pages of Links, are hosted publicly by us on your behalf. We may add, change or remove components as described in Section 17.

6. Free tier, paid plans and billing

The Service is organised into three independent product lines — Shortener, Email Counter and Creator — each available on Free, Pro and Business plans. Current prices and limits are shown at /pricing.

• Regional pricing. Prices are set separately for each region in that region's currency. Prices in one region are not a currency conversion of another region's prices, and you may not adopt or manipulate a region to obtain another region's pricing.
• Yearly discount. Yearly billing is discounted relative to monthly billing, as shown at /pricing.
• Manual processing. Plan upgrades are currently processed manually: you make a payment by an accepted method (for example bank transfer or QPay), and we record the payment and activate the plan for the paid period. No automatic recurring card billing currently exists. We issue an invoice record for each recorded payment.
• Taxes. Prices exclude any applicable taxes, VAT, levies or duties unless we state otherwise. Where such amounts apply to your purchase, they are your responsibility.
• Price changes. We may change prices on notice. Changes take effect for periods beginning after the notice; they do not shorten or reprice a period you have already paid for.
• Refunds. Payments are non-refundable except where mandatory applicable law requires a refund, and except as expressly provided in Section 17 and in our Refund Policy — which gives you a seven-day money-back window on a new paid plan, and a pro-rata refund of the unused period in the cases listed there. Nothing in these Terms limits any statutory withdrawal or cancellation right you have as a consumer under the law of the EU, the UK or any other jurisdiction where such rights cannot be waived; where such rights apply, they prevail.
• Non-payment and downgrade. When a paid plan expires without renewal, we allow a 3-day grace period, after which the affected product line automatically downgrades to the Free plan. Content you have already created is not deleted or disabled by the downgrade; however, creating new items beyond Free-plan limits is blocked, and features exclusive to paid plans stop being available for new use.

6.1 One subscription, three regional price lists (amendment, 29 July 2026)

This subsection amends and, where they conflict, supersedes the description of plans above. The Service is no longer sold as three separate product lines. A single subscription — Free, Pro or Business — covers every part of the Service, including short links, QR codes, analytics, the API, Bio pages, menus, countdown pages, email signatures, forms and Email Counter. Existing paid subscriptions were moved to the equivalent single plan at no additional charge for the remainder of the period already paid for.

Three price lists. Prices are published separately for Mongolia, for general international customers, and for a set of emerging markets. Each list is set independently in its own currency and is not a currency conversion of another. Your list is determined by the region recorded on your account, which only we can change; you may not adopt or manipulate a region to obtain another region's pricing.

Card payment. In addition to the manual methods described above, plans may now be purchased and renewed by payment card through our payment processor, where that option is shown to you. Where card payment is used, the plan is activated automatically once the processor confirms the payment.

6.2 Automated bank-transfer activation (amendment, 31 July 2026)

This subsection amends the description of manual processing above. For the Mongolia region, plans may now be purchased by bank transfer that is activated automatically. Where you choose this method, we issue you an invoice with a unique reference code and the bank account details of Заалт ЭйАй ХХК. You then make an ordinary bank transfer and enter that reference code as the transfer description.

How activation works. We periodically retrieve the statement of our own bank account from our bank through its corporate gateway, and we match your transfer to your invoice using the reference code. When a matching transfer is found for the full invoice amount, the plan is activated automatically for the paid period. No card details are involved and we never initiate a debit against your account — the transfer is always initiated by you.

The reference code matters. If the reference code is missing, incorrect, or the amount transferred is less than the invoice amount, the transfer will not activate the plan automatically and will be held for manual review by an administrator. We will apply it to your Account, or return it, within a reasonable time. Please contact us at /contact if a correctly referenced transfer has not activated your plan.

Overpayment. Where a transfer exceeds the invoice amount, the plan is activated and the excess is not automatically refunded or carried forward; contact us and we will refund or credit it.

Invoice validity. An unpaid invoice expires after 72 hours. An expired invoice cannot activate a plan; you may generate a new one at any time. A transfer sent against an expired invoice is held for manual review as described above.

Data. Retrieving our own bank statement necessarily discloses to us the details of transfers made to us, including the sending account number and account holder name. See Section 4.3 of our Privacy Policy for what we keep and for how long.

7. Link lifetimes, short domains and reachability

Links on the Service have designed, limited lifetimes. Expiry and deletion under this Section are an intentional feature of the Service, not a failure, defect or breach.

• Anonymous links. A Link created without an Account remains active for 7 days. After it expires there is a further 7-day purge grace period, after which the Link and its click data are permanently deleted.
• Claiming. If you register or log in using the same browser session in which you created an anonymous Link, you can claim it into your Account, making it owned and subject to the registered-link rules instead.
• Registered links. A Link owned by a Free-plan Account has a maximum lifetime of 30 days; a Link owned by a paid-plan Account has a maximum lifetime of 365 days, in each case subject to any shorter expiry you configure.

7.1 Our domains, and where Links and hosted pages are served

We operate the Service across our domains quik.mn (including its subdomains) and qik.mn. Short Links, the pages you create and publish (Quik Bio, menus, countdown pages and forms), tracking images, and any images you upload are all served from qik.mn. Your Account, the dashboard, the API and our support and security contacts stay on quik.mn. quik.mn does not resolve short Links or hosted pages — they work only on the domain shown to you when they were created. This separation is deliberate: if qik.mn is blocklisted or filtered, your Account and our contacts remain reachable.

The domain we serve short Links from may change. We may add, change, migrate or retire a short domain at any time and at our sole discretion — including where a domain is blocklisted or filtered, or in response to abuse, a registrar or regulatory action, a security concern, or a change of provider. You acquire no right, title or interest in any of our domains.

Short Links also depend on parties we do not control. Browsers, email and messaging providers, networks, firewalls, security vendors, app stores and regulators may block, filter or warn about an individual Link or an entire short domain, often because of abuse by an unrelated user. Any Link may therefore become unreachable or be flagged for some or all visitors. This is not a defect, a breach, or a failure to deliver, and to the maximum extent permitted by applicable law we are not liable for any resulting loss. Where it is reasonable to do so we will make commercially reasonable efforts to seek delisting, but we cannot guarantee any outcome or timeframe.

We have no obligation to restore, extend or recover any expired or deleted Link, slug, page or associated data. Once a slug is released — through expiry, deletion, enforcement action or account closure — it may be reissued to another user, and we owe you nothing in respect of traffic that subsequently reaches it. Do not embed a Link anywhere you cannot later update unless you have accounted for its lifetime.

7.2 Verification before a Link resolves (amendment, 29 July 2026)

A Link created without a signed-in account is created immediately but does not resolve until an email address has been registered and verified for it. Until then the short URL returns nothing. If no verified account claims it, the Link is deleted within 7 days and never resolved at all. This exists so that no address on our short domain can be made to work by someone we cannot identify.

Custom back-halves. Choosing your own short-link alias, rather than a generated one, is available on paid plans only.

8. Acceptable use

You may not use the Service, directly or indirectly, to create, host, link to, distribute or promote any of the following, or to assist anyone else in doing so:

• phishing, credential harvesting, or any fraud or scam;
• malware, ransomware, spyware, exploits, or any harmful code, or pages that deliver them;
• spam, unsolicited bulk messaging, or link distribution in violation of anti-spam laws;
• cloaking or otherwise disguising a Destination to deceive a security scanner, ad network, platform filter or human reviewer, or deceptive redirect chains;
• child sexual abuse material, or any content that sexualises minors, in any form;
• non-consensual intimate imagery;
• incitement to violence, terrorism or violent extremism;
• illegal weapons, illegal drugs, human trafficking or exploitation;
• counterfeit goods, pirated media, or other infringement of intellectual property rights;
• defamation, harassment, or publishing private personal information to threaten or expose a person (doxxing);
• unlicensed financial, investment or cryptocurrency solicitation, "pump-and-dump" schemes, multi-level marketing or pyramid schemes;
• gambling where it is unlawful for the audience reached;
• impersonation of any person, brand or organisation, including us.

You also may not:

• scrape, crawl, harvest or mine the Service or its public pages, other than ordinary indexing by public search engines;
• conduct load testing, stress testing, penetration testing or vulnerability scanning of the Service without our prior written permission;
• circumvent or attempt to circumvent rate limits, quotas, plan limits or the bot-protection measures of the Service;
• create Accounts in bulk or by automated means;
• use the Service to build, train, benchmark or improve a product or service that competes with the Service;
• resell or offer the Service to third parties as your own service without our written agreement;
• violate the laws of Mongolia or any law that applies to you or to your use of the Service.

This list is illustrative, not exhaustive. We decide in our reasonable discretion whether conduct violates this Section.

9. Your content and public hosting

You own your Content. These Terms do not transfer ownership of your Content to us.

So that we can operate the Service, you grant us a worldwide, non-exclusive, royalty-free, transferable licence — sublicensable only to the hosting, storage and content-delivery providers we use to run the Service — to host, store, reproduce, transmit, reformat, resize, re-encode, cache and publicly display your Content, solely as needed to operate, secure, improve and promote the Service. This licence lasts as long as your Content is on the Service, plus a reasonable period for backups and legal compliance. Promotional use (for example, showing a public Bio page as an example) applies only to Content you have made public, and we will stop a specific promotional use on your reasonable request.

You represent and warrant that you hold all rights, licences and consents needed for your Content and for the grant above, including rights in any images, logos, trademarks, menus, and personal data appearing in it.

Technical processing note. Uploaded images are automatically re-encoded, resized and converted by our image pipeline before storage and delivery; minor changes to format, dimensions, metadata and quality are inherent to this processing and are not a defect. Some Content is, by design, published on the open internet by us on your behalf: Quik Bio pages, Menu QR menus, Countdown pages, Quik Forms, and the interstitial, expired-link and password pages associated with Links. Anyone with the URL can view these surfaces; do not put anything on them that you are not prepared to make public.

9.1 Custom domains (amendment, 29 July 2026)

Paid plans may connect one or more domains you control, subject to the number shown at /pricing. You warrant that you are entitled to use each domain you connect. We verify control by requiring a DNS TXT record, and a domain will not serve traffic until both that verification and a valid TLS certificate are in place.

Content served on your domain remains your content under Section 9, and these Terms apply to it in full. A connected domain may serve short links and hosted pages only; it cannot serve our sign-in, account or administrative interfaces. We may suspend a connected domain, without deleting your data, where we reasonably believe it is being used in breach of Section 8. Removing a domain deletes the Links published on it.

10. Quik Forms and your own end users

Where you collect personal data of third parties through the Service — in particular through Quik Forms — you are the data controller and we are your data processor for that Customer Data. You must:

• have a lawful basis for collecting and using the Customer Data;
• publish your own privacy notice to the people whose data you collect, and comply with it;
• collect only data you are entitled to collect, and never use Forms to collect passwords, payment-card numbers, government identifiers or special-category data;
• respond to access, deletion and other data-subject requests directed at you, and instruct us where our assistance is needed;
• export and delete Customer Data you no longer need.

The processor terms in our Privacy Policy govern our processing of Customer Data and form part of these Terms. You indemnify us, as set out in Section 20, against any claim, complaint or regulatory action arising from your collection or use of Customer Data.

11. Moderation and enforcement

We may — but are never obliged to — review, monitor, disable, suspend, restrict, delete or blocklist any Link, slug, page, image, Account or Destination domain, at any time, with or without notice, at our sole discretion, including where we merely suspect a violation of these Terms, a legal risk, or harm to End Visitors or to the Service. We accept no liability for taking, or for not taking, any such action. Enforcement against one violation does not waive our rights regarding others.

We do not pre-screen Content. User Content and Destinations are not ours, and moderating them does not make us their author, editor, publisher or endorser.

Abuse reports. Anyone can report abuse through the report channel available on the interstitial page shown for Links, or via /contact.

Takedown and counter-notice. If you believe Content on the Service infringes your copyright or other rights, send us a notice via /contact identifying: the work or right concerned; the exact URL(s) of the infringing material; your contact details; a statement of good-faith belief that the use is unauthorised; and a statement, under penalty of law, that the notice is accurate and that you are the rights holder or authorised to act for them. We follow a notice-and-takedown procedure modelled on the US DMCA, and we equally act on valid takedown demands under Mongolian law and other applicable law. Where appropriate we will notify the user, who may submit a counter-notice with equivalent particulars; we may restore material if the dispute is not escalated to a court or competent authority within a reasonable period. We terminate the Accounts of repeat infringers.

11.1 Automated abuse limits and verification

We apply automated limits to Link creation to protect everyone who uses the short domain: a single abusive campaign can get that domain blocklisted for every user at once. These limits include a cap on how many Links may be created to the same destination domain within a period and, where enabled, a requirement that you verify your email address before creating your first Link. Pages you host with us — Quik Bio, menus, countdown pages and forms — are not subject to these Link limits. During an active abuse incident we may temporarily suspend all new Link creation; Links that already exist continue to resolve. We may adjust these limits at any time to protect the Service, and being limited by them is not a defect, a breach, or a failure to deliver.

Some destinations are refused outright: links to other URL shortening services (chaining hides the real destination from safety checks), direct links to executable files, links to bare IP addresses, links containing embedded credentials, and links pointing back at our own domains. These are restrictions on what may be created through the Service, and a refusal is not a statement about you.

12. API and webhooks

• API keys are secrets. You are responsible for every request made with your API keys, and must revoke a key immediately if it may be compromised.
• Rate limits. API use is limited to 60 requests per minute, plus daily request caps that depend on your plan. We may adjust limits to protect the Service.
• Compatibility. We aim to keep API v1 stable, but we make no promise of backward compatibility beyond documenting significant changes. We will give reasonable notice before deprecating an API version or endpoint.
• Webhooks. Webhook endpoints you configure are your responsibility, including their availability and security. Delivery is best-effort with limited retries; delivery is not guaranteed, and webhooks must not be your only record of events. You must validate the HMAC signature on every delivery before trusting its contents. We may disable a webhook endpoint that persistently fails.

13. Third-party destinations; notice to End Visitors

The Service is a neutral technical conduit. Destinations are chosen by the users who create Links; we do not endorse, verify, control or monitor them and are not responsible for their content, safety, legality, availability or business practices. The person who created a Link is solely responsible for its Destination.

If you are an End Visitor: a quik.mn short link, QR code or hosted page leads to content chosen by someone else. You follow Links and rely on Destinations entirely at your own risk. We disclaim, to the maximum extent permitted by applicable law, all liability for anything you encounter at a Destination, including fraud, malware, offensive content, or losses arising from transactions with the Destination's operator. If a Link appears harmful, report it via the interstitial report channel or /contact.

14. Intellectual property

14.1 Our ownership

The Service — including its source code, software architecture, database schema, design system, visual language and look and feel, user-interface text in all languages, documentation, graphics, and the compilation and arrangement of all of these — is our original work, independently conceived and developed by us, and is protected by copyright, trade-secret, design and trade-mark law and other intellectual-property laws. The Quik.mn name, the Quik logo, and the product names Quik Bio, Menu QR, Quik Forms, Quik Email Counter and Quik Countdown, together with the associated get-up and trade dress, are our trade marks. We assert all rights in these marks, registered and unregistered, including common-law rights and rights arising from our first and continuous use of the marks in commerce.

14.2 Reservation and limited licence

We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service as permitted by these Terms and your plan. All rights not expressly granted are reserved. Nothing in these Terms grants you any right in our marks, code or designs.

14.3 Prohibited acts

Except to the extent a mandatory law grants you a right that cannot be excluded, you may not: copy, adapt, translate, modify or create derivative works of the Service; reverse engineer, decompile or disassemble it, or attempt to extract its source code, schema or algorithms; clone or imitate its look and feel; benchmark it for the purpose of building or marketing a competing product; or use the Service, its documentation or its Output to develop a substantially similar service.

14.4 Database and analytics rights

Our compiled analytics, aggregated statistics, blocklists, and the databases underlying the Service are protected as our proprietary compilations and, where applicable, as protected databases. Your plan gives you the right to view and export analytics about your own Links; it gives you no right to extract, reuse or republish our databases or aggregate data beyond that.

14.5 Feedback

If you send us feedback, suggestions or ideas about the Service, you assign them to us irrevocably and without compensation, and to the extent assignment is not effective under applicable law, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or attribution.

14.6 Use of our marks

You may not use our marks, logo, screenshots of the Service, or comparative claims referencing us, in any public material without our prior written permission, except for truthful, nominative references permitted by law.

14.7 Confusingly similar marks

Adopting, registering or using any mark, domain name, product name, design or get-up that is derived from or confusingly similar to ours is a material breach of these Terms. We may pursue all available remedies for infringement or breach, including injunctive relief in any competent court (Section 23.6), damages, and transfer of infringing domain names.

14.8 Aggregated statistics

We may compile and publish aggregated, de-identified statistics about use of the Service (for example, total links created), provided they do not identify you or any End Visitor.

15. Confidentiality

You must keep confidential, and use only for your permitted use of the Service, any non-public information we make available to you, including non-public API details, beta features and their existence, and pricing or terms offered to you under an individual agreement. This obligation does not apply to information that becomes public without your fault or that you are legally required to disclose, provided you give us prior notice where lawful.

16. Beta and experimental features

We may offer features identified as beta, preview, experimental or similar. Such features are provided strictly "as is", may be incomplete or unstable, may change or be withdrawn at any time without notice, and are excluded from any commitment we make elsewhere in these Terms. Do not rely on a beta feature for anything important.

17. Availability, changes and discontinuation

We do not guarantee any level of uptime or availability. The Service may be interrupted by planned maintenance, unplanned incidents, or events outside our control. We may change, limit, suspend or discontinue any feature, plan or the whole Service at any time. For a change that materially and adversely affects a paid plan you are currently paying for, we will give reasonable advance notice. If we discontinue a paid feature or plan you have prepaid for, your sole and exclusive remedy is a pro-rata credit or refund of the unused prepaid period, calculated as set out below.

17.1 Refund of the unused prepaid period

If any of the following occurs, you are entitled to a refund of the unused portion of what you have already paid, calculated pro rata on a daily basis from the date the event begins to the end of your prepaid period:

• we permanently discontinue a paid feature or plan you have prepaid for, or discontinue the Service as a whole;
• we terminate or suspend your Account for our own convenience, or for any reason other than your breach of these Terms or applicable law;
• the paid functionality you have prepaid for is materially unavailable for a continuous period of 72 hours or more, including where the unavailability is caused by a security incident of the kind described in Section 18; or
• we materially and adversely change a paid plan you are currently paying for and you close your Account, or cancel that plan, within 30 days of the notice of change.

To claim, contact us through the contact page within 90 days of the event. We will refund through the region that governs your Account — in MNT by Заалт ЭйАй ХХК for the Mongolia region, and in USD by QuikMN LLC for the Global region — using the same payment method where practicable, or by bank transfer where it is not. We aim to pay a refund within 30 days of agreeing it. Refunds are calculated on the amount actually received by us, exclusive of any bank, transfer or currency-conversion charge, and net of any tax we are required to withhold.

No refund is due where we suspend or terminate your Account for breach of these Terms or of applicable law, for abuse, or for non-payment; where the interruption is caused by your own act, your configuration, your Destination, or your third-party services; where a Link or short domain is blocked or blocklisted by a third party as described in Section 7.1 without the paid functionality itself becoming unavailable; or for any Free-plan use, which is provided at no charge.

17.2 Seven-day money-back window

If you buy a paid plan and change your mind, you may request a full refund within 7 days of the date we record your payment for that plan, without giving a reason. This applies once per Account for each product line (Shortener, Email Counter, Creator); it does not apply to a renewal of a plan you have already held, or to a plan you have already been refunded for, and we may decline it where the Account has been used in breach of these Terms or where the pattern of purchases and refunds is plainly abusive.

17.3 What happens to your Account after a refund

A refund reverses the paid period it covers. From the moment a refund takes effect, the affected product line reverts to the Free plan, and Free-plan limits apply to everything on the Account — not only to newly created items. This includes Free-plan caps and quotas, the loss of paid-only features, the return of Free-plan branding, and Free-plan Link lifetimes: a Link created under a paid plan with a longer expiry may be shortened to the Free-plan maximum, and a Link already older than that maximum may expire immediately.

A period you were not refunded for remains a paid period. Where you receive a partial, pro-rata refund under Section 17.1, only the refunded days are reversed; the days you already paid for and used are not downgraded retrospectively, and the Free-plan rules above apply only from the date the refund takes effect. Where you receive a full refund under Section 17.2, the whole purchase is reversed and the Account is treated as having been on the Free plan throughout.

You should export anything you need before requesting a refund. We have no obligation to restore a Link, slug, page or statistic that expires or becomes unavailable as a result of a downgrade you requested. Full details are in our Refund Policy, which governs on refunds where it differs from this Section.

Where a refund is due under this Section, that refund is your sole and exclusive remedy, and it is subject to the limitation of liability in Section 19. This Section does not limit any non-waivable statutory refund or cancellation right you have as a consumer.

18. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Service and all Output are provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express, implied, statutory or otherwise. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that any Destination is accurate, lawful or safe.

Analytics are estimates. Click, scan, view and email-open statistics are produced by heuristic detection (including bot filtering, unique-visitor estimation and email-client detection) and are estimates only. They are not warranted to be accurate or complete, and they are not suitable for billing, invoicing, settlement, or any legal, financial or evidentiary purpose. Geographic analytics reflect approximate, city-level dataset locations, not actual visitor positions.

Security incidents and attacks. We apply the security measures described in our Privacy Policy, but no website, network, server or method of transmission or storage is completely secure, and we do not warrant that the Service cannot be compromised. To the maximum extent permitted by applicable law, we are not liable for any loss or damage arising from unauthorised access to or use of the Service or your Account; hacking, intrusion, privilege escalation or exploitation of a vulnerability; denial-of-service or distributed denial-of-service attacks; malware, ransomware or malicious code; phishing, social engineering, SIM-swap or credential-stuffing attacks; interception or alteration of data in transit; compromise of your own device, network, email account or authenticator; compromise of a hosting, network, domain, certificate or other third-party provider we rely on; or theft, alteration, corruption or destruction of data resulting from any of these.

You are responsible for using a strong and unique password, for enabling two-factor authentication, for keeping your credentials and API keys confidential, for maintaining your own backups and exports of anything you cannot afford to lose, and for notifying us promptly through the contact page if you suspect your Account has been compromised. Where an incident makes paid functionality unavailable for a continuous period of 72 hours or more, Section 17.1 applies and you may claim a refund of the unused prepaid period.

Nothing in this Section limits our obligations as a data controller or processor under applicable data-protection law, including our obligations to implement appropriate security measures and to notify a supervisory authority and, where required, affected individuals of a personal-data breach. Those obligations are described in our Privacy Policy and are not excluded or limited by these Terms.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, any non-excludable warranty is limited to the minimum scope and duration permitted by law.

19. Limitation of liability

To the maximum extent permitted by applicable law:

• Neither we nor our officers, employees, contractors or suppliers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost goodwill, lost anticipated savings, business interruption, or loss or corruption of data, Content or Links (including loss caused by expiry, purge, slug reissue, downgrade, suspension or termination under these Terms), even if we were advised that such damages were possible.
• Neither we nor our officers, employees, contractors or suppliers will be liable for any loss arising from a security incident, attack or third-party compromise of the kind described in Section 18, or from the blocking or blocklisting of a Link or short domain by a third party as described in Section 7.1.
• Our total aggregate liability for all claims arising out of or relating to the Service or these Terms is capped at the greater of (i) the amount you actually paid us for the Service in the 12 months before the event giving rise to the claim, and (ii) USD 50 (or the equivalent in MNT). For users on free plans only, the cap is that fixed amount of USD 50 (or the MNT equivalent).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit to be excluded. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you; in that case our liability is limited to the maximum extent the law permits. The limitations in this Section apply regardless of the theory of liability (contract, tort, statute or otherwise) and even if a limited remedy fails of its essential purpose.

20. Indemnity

To the maximum extent permitted by applicable law, you will indemnify, defend and hold harmless us and our officers, employees and contractors from and against any claim, demand, proceeding, loss, damage, fine, penalty, cost or expense (including reasonable legal fees) arising out of or relating to: (a) your Content; (b) your Destinations; (c) your use of the Service; (d) your breach of these Terms or of any law; (e) any claim brought by your own end users or customers; and (f) any claim, complaint or regulatory action by or on behalf of a data subject whose personal data you collected or processed through the Service. We may, at our option, assume the exclusive defence and control of any matter subject to indemnification, in which case you will cooperate with us; you may not settle any indemnified claim in a way that imposes any obligation on us without our prior written consent.

21. Suspension and termination

• By you. You may stop using the Service at any time and may delete your Account in your account settings. Account deletion is described in the Privacy Policy and permanently destroys your Content, subject to the limited records that we retain as described there.
• By us. We may suspend or terminate your Account or access, in whole or in part, with or without notice, for breach or suspected breach of these Terms, suspected abuse or fraud, legal or security risk, non-payment, a request by a competent authority, or prolonged inactivity of the Account.
• Effect. On termination, your licences from us end, your Links stop resolving, your public pages become unavailable, and your slugs may be released and reissued. Termination does not entitle you to any refund except as stated in Section 17 or as required by mandatory law.
• Survival. Sections 3, 7 (final paragraph), 9 (licence tail for backups and legal compliance), 10, 13, 14, 15, 18, 19, 20, 21, 23 and 25 survive termination, together with any payment obligations accrued before termination.

22. Force majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labour disputes, power or telecommunications failures, failures of hosting or upstream providers, denial-of-service and other attacks, epidemics, and acts of government. If such an event continues for more than 30 days, either party may terminate affected paid services, in which case Section 17's pro-rata remedy applies.

23. Governing law and dispute resolution

23.1 Informal resolution first (all users)

Before starting any formal proceeding, you and we agree to try to resolve the dispute informally. Send a written description of the dispute via /contact; we will do the same to your Account email. If the dispute is not resolved within 30 days of the notice, either party may proceed formally.

23.2 Region MN

If your account region is Mongolia, these Terms and any dispute arising out of them or the Service are governed by the laws of Mongolia, and the courts of Ulaanbaatar, Mongolia have exclusive jurisdiction, subject to Sections 23.5 and 23.6.

23.3 Region Global — arbitration

If your account region is Global, these Terms are governed by the laws of the jurisdiction in which QuikMN LLC is organised, without regard to conflict-of-laws rules, and:

• Binding individual arbitration. Any dispute arising out of or relating to these Terms or the Service will be finally resolved by binding arbitration before a single arbitrator, conducted in English on an individual basis under the rules of a reputable arbitration institution in QuikMN LLC's home jurisdiction, with the seat there. The arbitrator may award the same individual relief a court could. Either party may appear remotely, and arbitration may be conducted on documents where the rules allow.
• Class-action waiver. To the maximum extent permitted by applicable law, disputes may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims of more than one person. If this waiver is found unenforceable as to a particular claim, that claim must proceed in court, and the remainder stays in arbitration.
• Jury-trial waiver. To the maximum extent permitted by applicable law, both parties waive any right to a trial by jury.
• Opt-out. You may opt out of this arbitration agreement, without any penalty, by sending us written notice via /contact within 30 days of first accepting these Terms, stating your Account email and your wish to opt out. If you opt out, disputes will be resolved in the courts of QuikMN LLC's home jurisdiction, and the class-action waiver still applies to the extent permitted by law.

23.4 Consumer protections

If mandatory consumer-protection law of your country of residence gives you the right to sue or be sued in your local courts, or to the protection of your local law, nothing in this Section 23 deprives you of that right.

23.5 Small claims and limitation period

Either party may bring an individual claim in a small-claims court of competent jurisdiction instead of arbitration. To the maximum extent permitted by applicable law, any claim arising out of or relating to the Service or these Terms must be filed within one (1) year after the claim arose; otherwise it is permanently barred.

23.6 Injunctive relief

Notwithstanding anything else in this Section, we may seek injunctive or other equitable relief for actual or threatened infringement or misuse of our intellectual property or confidential information (Sections 14 and 15) in any court of competent jurisdiction.

24. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on the site with a new effective date, and for material changes we will give reasonable advance notice (for example, a notice on the site or an email to your Account address). Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms. If you do not accept them, your remedy is to stop using the Service and close your Account before the update takes effect.

25. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any plan-specific or individually agreed terms, are the entire agreement between you and us about the Service and supersede all prior agreements on that subject.
• Severability. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force.
• No waiver. A failure or delay to enforce any provision is not a waiver of it.
• Assignment. You may not assign or transfer these Terms or your Account. We may assign these Terms, in whole or in part, without your consent in connection with a merger, acquisition, corporate reorganisation or sale of assets, or to an affiliate.
• No third-party beneficiaries. Except as expressly stated (for example, our indemnified personnel in Section 20), these Terms create no rights in any third party, including End Visitors.
• Notices. We give notices via the Service, on the site, or to your Account email; notices to us must be sent via /contact (or, for billing, to billing@quik.mn). A notice by email is deemed given when sent to the last address provided.
• Language. These Terms are published in several languages for convenience. In case of any conflict or ambiguity between versions, the English version governs, except where mandatory local law requires the local-language version to prevail for consumers in your jurisdiction, in which case it does to that extent.
• Headings. Headings are for convenience only and do not affect interpretation.
• Relationship. You and we are independent contractors. These Terms create no partnership, joint venture, employment or agency relationship.

26. Contact

Questions about these Terms, notices, takedown requests and abuse reports: /contact. Billing matters: billing@quik.mn. The registered address of your contracting entity (Заалт ЭйАй ХХК (Zaalt AI LLC) or QuikMN LLC, per Section 2) is available on request via /contact.